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	<title>Comments for Northern User Experience</title>
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	<link>http://northern-user-experience.org</link>
	<description>Community blog</description>
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		<title>Comment on Critical Friend by Andrew Hutchinson</title>
		<link>http://northern-user-experience.org/2008/07/03/critical-friend/comment-page-1/#comment-356</link>
		<dc:creator>Andrew Hutchinson</dc:creator>
		<pubDate>Tue, 16 Feb 2010 16:00:58 +0000</pubDate>
		<guid isPermaLink="false">http://northern-user-experience.org/?p=20#comment-356</guid>
		<description>There are differences in emphasis between the terms &#039;advisor&#039;, &#039;consultant&#039; and &#039;criticalfriend&#039; but integrity must underpin the relationship. Much is to be said for the &#039;sophisticated client&#039; and success is often dependant upon the willingness to change in the light of evidence based research.</description>
		<content:encoded><![CDATA[<p>There are differences in emphasis between the terms &#8216;advisor&#8217;, &#8216;consultant&#8217; and &#8216;criticalfriend&#8217; but integrity must underpin the relationship. Much is to be said for the &#8217;sophisticated client&#8217; and success is often dependant upon the willingness to change in the light of evidence based research.</p>
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		<title>Comment on About Northern User Experience by Caitlin</title>
		<link>http://northern-user-experience.org/about/comment-page-1/#comment-352</link>
		<dc:creator>Caitlin</dc:creator>
		<pubDate>Tue, 29 Dec 2009 21:30:24 +0000</pubDate>
		<guid isPermaLink="false">#comment-352</guid>
		<description>Just stumbled across this group, would be pretty keen to join the next one - are they still taking place every so often?

Thanks,
Caitlin</description>
		<content:encoded><![CDATA[<p>Just stumbled across this group, would be pretty keen to join the next one &#8211; are they still taking place every so often?</p>
<p>Thanks,<br />
Caitlin</p>
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		<title>Comment on About Northern User Experience by Mike</title>
		<link>http://northern-user-experience.org/about/comment-page-1/#comment-350</link>
		<dc:creator>Mike</dc:creator>
		<pubDate>Thu, 19 Nov 2009 00:07:48 +0000</pubDate>
		<guid isPermaLink="false">#comment-350</guid>
		<description>Hi Chris,
Things have been very quiet the last couple of months. 

Try sending a message to the mailing list (I see you joined) and see if anyone is interested in arranging a meeting, perhaps next month.

Mike</description>
		<content:encoded><![CDATA[<p>Hi Chris,<br />
Things have been very quiet the last couple of months. </p>
<p>Try sending a message to the mailing list (I see you joined) and see if anyone is interested in arranging a meeting, perhaps next month.</p>
<p>Mike</p>
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		<title>Comment on About Northern User Experience by chris</title>
		<link>http://northern-user-experience.org/about/comment-page-1/#comment-349</link>
		<dc:creator>chris</dc:creator>
		<pubDate>Wed, 18 Nov 2009 11:39:21 +0000</pubDate>
		<guid isPermaLink="false">#comment-349</guid>
		<description>Hi guys,

I&#039;m an interaction designer based in manchester, and would to attend your events. 

I dont know if your looking for volunteers or not, but if you are, I would love to help out in anyway i can.

Cheers Chris.</description>
		<content:encoded><![CDATA[<p>Hi guys,</p>
<p>I&#8217;m an interaction designer based in manchester, and would to attend your events. </p>
<p>I dont know if your looking for volunteers or not, but if you are, I would love to help out in anyway i can.</p>
<p>Cheers Chris.</p>
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		<title>Comment on Eye-tracking studies: more than meets the eye by Katherine Thomas-Wilson</title>
		<link>http://northern-user-experience.org/2009/02/09/eye-tracking-more-than-meets-the-eye/comment-page-1/#comment-321</link>
		<dc:creator>Katherine Thomas-Wilson</dc:creator>
		<pubDate>Wed, 15 Jul 2009 15:10:13 +0000</pubDate>
		<guid isPermaLink="false">http://northern-user-experience.org/?p=87#comment-321</guid>
		<description>More and more eyetracking work is being undertaken in our research facility in central Manchester, primarily by market research companies specialising in usability.  Almost all of them are based in the SE or Scotland - why?  These research companies  use our market research studio in order to allow  clients and the web agencies to observe real users up close, listening to feedback whilst they navigate sites, in real time.  Eyetracking kit is hugely expensive , but there are companies who hire out the equipment and technical support on a day by day basis.  The client companies tend to be the large NW manufacturers  et al who want to be more involved in website development , they want joint ownership of the process but the inevitable side effect seems to be improved agency/client relationships.    Not only do the  agency/client observers benefit from the insight provided by the quantitative data of heat maps, but also the reasons articulated during the accompanying conversation, for preferring one design to another.  Watching and listening  to real people using real and proposed sites generates nuggets of insight that offer commercial advantages whether it be an eyetracking project, a one on one usability depth or group discussion relating to early ideas around web-site brand positioning.  Does anyone else think that undertaking more usability research with real users is the next stage  in the digital industry&#039;s evolution?  Other forms of media such as tv /pack design, spend a great deal of time and effort refining their format and message with real people - why not digital?</description>
		<content:encoded><![CDATA[<p>More and more eyetracking work is being undertaken in our research facility in central Manchester, primarily by market research companies specialising in usability.  Almost all of them are based in the SE or Scotland &#8211; why?  These research companies  use our market research studio in order to allow  clients and the web agencies to observe real users up close, listening to feedback whilst they navigate sites, in real time.  Eyetracking kit is hugely expensive , but there are companies who hire out the equipment and technical support on a day by day basis.  The client companies tend to be the large NW manufacturers  et al who want to be more involved in website development , they want joint ownership of the process but the inevitable side effect seems to be improved agency/client relationships.    Not only do the  agency/client observers benefit from the insight provided by the quantitative data of heat maps, but also the reasons articulated during the accompanying conversation, for preferring one design to another.  Watching and listening  to real people using real and proposed sites generates nuggets of insight that offer commercial advantages whether it be an eyetracking project, a one on one usability depth or group discussion relating to early ideas around web-site brand positioning.  Does anyone else think that undertaking more usability research with real users is the next stage  in the digital industry&#8217;s evolution?  Other forms of media such as tv /pack design, spend a great deal of time and effort refining their format and message with real people &#8211; why not digital?</p>
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		<title>Comment on This month&#8217;s talk postponed by Rob Knight</title>
		<link>http://northern-user-experience.org/2009/07/13/this-months-talk-postponed/comment-page-1/#comment-318</link>
		<dc:creator>Rob Knight</dc:creator>
		<pubDate>Tue, 14 Jul 2009 12:17:21 +0000</pubDate>
		<guid isPermaLink="false">http://northern-user-experience.org/?p=104#comment-318</guid>
		<description>The original date clashed with the Manchester Digital/Geekup/Northern Digitals summer BBQ, which I&#039;d already bought my ticket for.

Glad to hear I&#039;ll get the chance to attend the re-scheduled talk though!</description>
		<content:encoded><![CDATA[<p>The original date clashed with the Manchester Digital/Geekup/Northern Digitals summer BBQ, which I&#8217;d already bought my ticket for.</p>
<p>Glad to hear I&#8217;ll get the chance to attend the re-scheduled talk though!</p>
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		<title>Comment on Design &#8211; it&#8217;s a team sport! by Rachel</title>
		<link>http://northern-user-experience.org/2009/02/26/design-its-a-team-sport/comment-page-1/#comment-245</link>
		<dc:creator>Rachel</dc:creator>
		<pubDate>Thu, 05 Mar 2009 10:22:19 +0000</pubDate>
		<guid isPermaLink="false">http://northern-user-experience.org/?p=96#comment-245</guid>
		<description>the icici bank website is pretty primitive (www.icicibank.co.uk) that would give us plenty to work with...</description>
		<content:encoded><![CDATA[<p>the icici bank website is pretty primitive (www.icicibank.co.uk) that would give us plenty to work with&#8230;</p>
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		<title>Comment on Design &#8211; it&#8217;s a team sport! by petebagnall</title>
		<link>http://northern-user-experience.org/2009/02/26/design-its-a-team-sport/comment-page-1/#comment-244</link>
		<dc:creator>petebagnall</dc:creator>
		<pubDate>Wed, 04 Mar 2009 16:13:09 +0000</pubDate>
		<guid isPermaLink="false">http://northern-user-experience.org/?p=96#comment-244</guid>
		<description>I originally said that we should design something none of us have ever done before. What I was trying to avoid was one person knowing way more about the topic than everyone else, and therefore ending up being &quot;in charge&quot;.

But I guess that would work just as well if it was something we are all familiar with. So a bank site might not be such a bad idea after all.</description>
		<content:encoded><![CDATA[<p>I originally said that we should design something none of us have ever done before. What I was trying to avoid was one person knowing way more about the topic than everyone else, and therefore ending up being &#8220;in charge&#8221;.</p>
<p>But I guess that would work just as well if it was something we are all familiar with. So a bank site might not be such a bad idea after all.</p>
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		<title>Comment on Design &#8211; it&#8217;s a team sport! by Chris Collingridge</title>
		<link>http://northern-user-experience.org/2009/02/26/design-its-a-team-sport/comment-page-1/#comment-243</link>
		<dc:creator>Chris Collingridge</dc:creator>
		<pubDate>Wed, 04 Mar 2009 15:18:07 +0000</pubDate>
		<guid isPermaLink="false">http://northern-user-experience.org/?p=96#comment-243</guid>
		<description>This sounds like a really interesting idea . . I&#039;m sure we can come up with something that would be a good challenge and that we could realistically make some good progress on in the time available.

I reckon - go for it!</description>
		<content:encoded><![CDATA[<p>This sounds like a really interesting idea . . I&#8217;m sure we can come up with something that would be a good challenge and that we could realistically make some good progress on in the time available.</p>
<p>I reckon &#8211; go for it!</p>
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		<title>Comment on Design &#8211; it&#8217;s a team sport! by Sam</title>
		<link>http://northern-user-experience.org/2009/02/26/design-its-a-team-sport/comment-page-1/#comment-237</link>
		<dc:creator>Sam</dc:creator>
		<pubDate>Fri, 27 Feb 2009 17:30:59 +0000</pubDate>
		<guid isPermaLink="false">http://northern-user-experience.org/?p=96#comment-237</guid>
		<description>That gets my vote. Its a nice change from the presentation format.</description>
		<content:encoded><![CDATA[<p>That gets my vote. Its a nice change from the presentation format.</p>
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