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Usability and UX 101 Talk in Manchester – 10th Feb

24/01/2011 in Events

Details are below of an upcoming event I’m talking at, at MMU in Manchester.

“Usability & User Experience 101″

  • When: Thursday, February 10, 2011 from 5:00 PM – 7:00 PM (GMT)
  • Where: Michael E. Porter Lecture Theatre, MMU Business School, Aytoun Street, M1 3GH Manchester
  • Who with: Paul Rouke, Head of Usability at PRWD
  • Twitter Hashtag: #UX101
  • Register for FREE: http://saschoolux101.eventbrite.com/

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Talk On Interaction Between Usability Professionals and Software Developers

15/01/2009 in Design, Events, Usability

I’m posting on behalf of Rob Knight, our lead technical architect at PRWD.

Rob will be giving a talk at Tuesday 20th Jan’s meeting, on the subject of the interaction between usability professionals and software developers in delivering projects.

The talk will cover the common pitfalls that both sides can make in failing to understand the perspective of the other and how this can be addressed. It will also cover the interaction between common User-Centered Design processes and modern software development processes such as the various types of Agile development.

Rob is hoping to keep it fairly short (15 minutes or so) and cover a few practical points that should be useful to everyone. Hopefully it will be a topic which can stimulate some interesting debate too!

See some of you next Tuesday!

Usability Event in Manchester 28th Jan

15/01/2009 in News, Usability

Some people may be interested to know of a free usability event being run by Manchester Digital on the 28th January 2009. I will be speaking at the event along with Judith Garmen and Pete Bagnall.

It’s focused on helping business owners understand the importance of usability for both their internal and external facing websites and systems, with the aim of improving companies bottom line through the likes of improving staff efficiency and the conversion rates from marketing budgets.

A few details below:

  • Title: Usability: What’s The Use?
  • Date: 28th January 2009
  • Time: 6.00pm – 9.00pm
  • Venue: CUBE (Centre for the Urban Built Environment), 113-115 Portland Street, Manchester M1 6DW
  • Cost: FREE!
  • Official Event Page: http://usabilitywhatstheuse.eventbrite.com/

Further details and a brief overview are below:

For the digital sector, usability and user experience are more than new fads.

These topics, and their perceived value to businesses, have been talked and written about many times, but lets get it straight: just exactly what is the use of usability to a company looking at improving their performance, ROI and staff efficiency?

In this FREE event Paul Rouke, User Experience Director at PRWD, and 2 guest speakers Judith Garman of AbilityNet and Pete Bagnall of SurfaceEffect, will be providing a range of real-life examples and industry insights which will help reveal some of the tangible benefits businesses can gain by embracing usability and user experience.

Through the course of the evening you will see why usability can play a significant role in the likes of e-commerce websites, B2B websites, lead generation sites, intranets, internal software systems and the development of bespoke web and software applications.

The event will be followed by drinks, some food and networking.

Final Dates for Jan, Feb and March Meet-ups – Updated

06/01/2009 in Events

**UPDATED**

Unfortuntely for February we will need to meet in a local pub or another free meeting place, as MDDA can’t facilitate all the groups who want to use their meeting rooms on the 17th Feb 2009.

We can choose a suitable venue at January’s meeting on the 20th..
———————————————————————-

Following feedback on suitable dates, and the fact that Wednesday’s would be difficult for some of the regulars, the next 3 monthly meetings will be on Tuesday’s on the dates below:

  • 20/01/2009
  • 17/02/2009
  • 17/03/2009

Jon could you add these to Upcoming as offered when you get chance? Cheers

Update: These are now added to Upcoming. See the Upcoming Group. — Mike Little

Dates for Jan/Feb/March Meetings

23/12/2008 in Events

I’ve had confirmation from MDDA regarding the use of their facilities in the early part of 2009. To fit with their schedule of staff and other user groups using the offices, they have suggested the 3rd Wednesday of each month.

So the next 3 months dates would be:

  • Wednesday 21st January
  • Wednesday 18th February
  • Wednesday 18thMarch

Can anyone who normally comes along shout up if this causes a problem – I know the last 3 months have been on a Tuesday, but based on us continuing to use the facilities FOC we’ll need to be flexible on the day of the week that we meet.

I plan on confirming to the MDDA wc 5th Jan so I’ll wait till then for any comments.

Merry Christmas one and all!

Possible Subjects For Future Meetings

20/12/2008 in Events

I though it would be useful to make available the list of subjects which we came up with at October’s meeting, where lots of ideas where brought forward.

Perhaps this list will be useful in getting people to consider doing a mini presentation as part of one of the 2009 monthly meetings.

  • Complex business / manufacturing systems
  • Rapid prototyping
  • Pragmatic / shoestring usability
  • Design evangelism / internal communication
  • ROI and selling the benefits of usability
  • Testing and observation techniques
  • Engagement and organisational culture
  • Open source / agile development
  • Heuristics – do we need a rethink?
  • Ethnography
  • Non-standard design (mobile / accessible etc)
  • Accessibility / WCAG 2
  • Information architecture
  • Words and language
  • Interaction design
  • Usability in news media
  • Internal business systems
  • Perceived vs. “actual” usability
  • Attractiveness and visual design
  • Employee engagement & involvement (internal comms)
  • Personas
  • Internationalisation
  • Talking the language of business

In particular, subjects around ROI and commercial benefits of usability, complex business/manufacturing systems (MRP, ERP), usability for internal business systems, employee engagement, talking the language of business and open source, agile development methods are the type of things that are very close to our hearts at PRWD. We could therefore provide some presentations on these types of topics in due course.

Its a comprehensive list, but shout up if there are more suggestions for topics!

October, November and December Meetings – Confirmation of Dates and Venues

14/10/2008 in Events

I’m delighted to confirm that I’ve had final clarification from Manchester Digital and Manchester Digital Development Agency that we can use the Portland Street offices (for FREE) for our next 3 monthly meetings. Thanks to John Keys at the MDDA for his assistance on this..

Dates

The dates are confirmed as:

  1. Tuesday October 28th
  2. Tuesday November 18th
  3. Tuesday December 16th

Venue

For people who aren’t familiar with these offices take a look at the location details for MDDA.

I have also been speaking with Shaun Fenson, head of Manchester Digital, and he is keen to explore how the NUX group can be more widely promoted to the Manchester Digital community. Perhaps we can discuss this at the next meeting.

As usual it will be worth someone adding these dates into Upcoming if possible.

See some of you on the 28th October!

Paul

Increasing Exposure for the Northern User Experience Group

11/08/2008 in Events

Following my 1st meet-up on the 6th August, I wanted to share a few thoughts on the group and its current exposure in the north-west.

From what I understand, what the Northern User Experience group is currently

  • a monthly get together attended by a very small group of people passionate about usability, user centered design and accessibility
  • attended by the likes of a usability guru from Sage, and ex usability consultant at HSBC (now at Ability Net) and one of the original founders of WordPress
  • an offshoot a chapter of the Usability Professionals Association (UPA), the worldwide association for usability professionals and advocates
  • an opportunity for attendees to discuss topical areas of the usability market, gaining insights from client-side specialists, agency side consultants, freelance consultants and developers

From my initial exposure to NUX, where apparent weaknesses are

(Please note this isn’t intended to come across as being critical of anyone involved in the group to date, and I know it is run purely in peoples spare time and simply out of passion!).

  • a current lack of exposure as being the primary usability community in the north
  • due to the lack of exposure, very low attendance to the monthly get togethers
  • a lack of engaging reasons as to why someone should attend the monthly get togethers
  • very limited content on this blog, meaning new visitors may not feel the group has the kind of credibility which it does actually have by the people involved (Mike I know that a profiles page is being planned which will certainly help this)

Potential ways to increase exposure and help build credibility

Below I have listed out some ways in which I would be very keen in helping to implement in order to increase the exposure of the NUX and therefore strengthen its credibility. I am sure this will provide benefits across the group, both in the effectiveness of this blog and in the scale of the monthly meetings.

  • promoting the group and the monthly events through Manchester Digital
  • promoting the group and the monthly events through the Geek-up Google group
  • promote the monthly get together to the larger agencies in the north west, who have a vested interest in user experience
  • providing links into external blog posts tagged with, for instance, NUX, therefore providing more regular content being available through this blog (for instance I have recently published an article on our User Centered Design process, which may well spark some commentary from people within the NUX group)
  • promoting NUX on our own usability blogs, therefore increasing exposure to people interested in and reading about user experience and user centered design
  • creating a podcast of each monthly event and promoting it on the blog, increasing the amount of engagement on this site and hopefully helping to encourage new visitors to come along and participate
  • for when attendee numbers increase (or maybe not) videoing the monthly events and posting these up on the blog
  • harnessing the increasing flexibility and power of WordPress to provide an improved user experience of this blog, perhaps even using the blog to push some of the boundaries of what WordPress can do – this could provide interesting online news and provide increased exposure of the group

I know these initial ideas would take varying levels of time to implement, but although I am new to the group, I am extremely keen in seeing the Northern User Experience grow in exposure and credibility over the long term, like I’m sure others are.

As a side note, if London can end up with having a large event focussing on the BBC user experience with a BBC UX representative, then why not have ambitions of this kind of coup for the North West!

What does everyone else think?